L4248 Series - 2K NVR & Wire-Free Camera system : Frequently Asked Questions

The following FAQ article answers many of the general questions about the 2K NVR & Wire-Free Camera system (L4248 Series). Where applicable, the FAQ includes links to articles where you may find more information.

How many wire-free cameras can I connect to my recorder?

You can connect up to 8 wire-free cameras to your recorder.

How do I add the recorder without a QR code?

Note: Connect your recorder with a monitor and the provided mouse.

1. Tap icon on the bottom-right corner of the taskbar.

2. Scan the QR code from your Lorex Cirrus app to add your recorder.

How do I configure the date and time after initial setup?

To change the date and time of the recorder, connect your recorder with a monitor and the provided mouse. You cannot configure the date and time from the Lorex Cirrus app.

To configure the date and time after initial setup:

1. Tap icon on the bottom-right corner of the taskbar.

2. Enter your device password.

3. Click System, then Setup.

4. Tap Date and Time.

5. Update the Date, Date Format, and Time Format as needed.

What does the recorder's status indicator mean?

How to enable Motion Detection setting?

1. Launch the Lorex Cirrus app.

2. Tap icon to open Settings.

3. Tap Motion Detection Settings.

For full instructions on how to set Motion Detection settings, see Configuring Motion Detection.

How to activate Motion Detection setting only on a particular area?

Motion Zones allows you to customize your device’s motion detection region.

Motion detection will be disabled for areas without the blue overlay. Only motion which occurs in the blue overlay will trigger motion detection. Disabling motion detection in certain areas of the image is an effective way to eliminate unwanted recordings and notifications, such as those caused by trees blowing in the wind or street traffic seen through a window.

To set Motion Zones

1. Launch the Lorex Cirrus app.

2. Tap icon to open Settings.

3. Tap Motion Detection Settings.

4. Tap Motion Zone.

For full instructions on how to set Motion Detection settings, see Customizing Motion Zones.

How to enable/disable push notifications?

For full instructions on how to set customized push notification settings, see Configuring Push Notifications.

How to play back a recording?

1. Launch the Lorex Cirrus app.
2. From the live view, choose a channel in the display view.
3. Tap to access the channel's playback screen.

For full instructions on how to play back a recording, see Playback Settings.

How to take a picture from the camera?

1. Launch the Lorex Cirrus app.

2. Tap icon on the Home screen.

For full instructions on viewing saved Snapshots and Recordings, see View saved snapshots or videos.

How to format device?

1. Launch the Lorex Cirrus app.

2. Tap icon to open Settings.

3. Tap Device Settings.

4. Tap Format.

5. Tap Format, then enter your User Name and Password.

6. Tap OK.

Note: Formatting your storage device will erase all recordings and snapshots. This step cannot be undone.

What is my username and password?

Follow these steps to view your username and password:

1. Launch the Lorex Cirrus app.

2. Tap to open the menu, then tap Devices.

3. Tap icon to view user information.

4. Tap icon to view your Password.

How to change my username and password?

1. Launch the Lorex Cirrus app.

2. Tap to open the menu, then tap Devices.

3. Tap icon to view user information.

4. Tap Change Password.

5. Enter your current Original Password.

6. Enter the New Password that you wish to change to, then reenter the new password.

7. Tap Save.

How to remove a device?

1. Launch the Lorex Cirrus app.

2. Tap to open the menu, then tap Devices.

3. Tap icon to remove device.

4. Tap Ok.

How to check if my device firmware is up-to-date or not?

1. Launch the Lorex Cirrus app.

2. Tap icon to open Settings.

3. Tap Device Settings.

4. Tap Firmware Upgrade.

Note: You can upgrade the device's firmware whenever new firmware may become available by tapping Upgrade. The Upgrade button will be greyed out when a firmware update is not available.

How to extend length of the recording?

1. Launch the Lorex Cirrus app.

2. Tap icon to open Settings.

3. Tap Recording Length.

4. Tap from the dropdown list to choose the recording length.

Note: The maximum recording length is 30 seconds.

How to enable audio in recording?

1. Launch the Lorex Cirrus app.

2. Tap icon to open Settings.

3. Tap icon beside Audio to enable audio. Tap again to disable.

How to set a recording schedule?

1. Launch the Lorex Cirrus app.

2. Tap icon to open Settings.

3. Tap Recording Schedule.

To navigate the recording schedule:

• Use one finger to add / remove hours from a recording schedule.
• Use two fingers to slide up and down.
• Tap Save to apply any changes.

For more information on setting recording schedule, refer to the Recording Schedule section in Configuring Settings.

What products are compatible with the 2K NVR & Wire-Free Camera system?

Refer to Product Compatibility Chart for more information.